Genius-Blog-Konica-Minolta-Labs-EU
February 20, 2019
machine-learning-customer-experience

Machine Learning techniques for a better Customer Experience

One of the elements of success in online shopping, is the possibility to analyse the client, to follow them along their journey and to derive useful information that may improve their experience within the retail environment. Customer Experience (CX) Management has become a fundamental component in every marketing strategy and its attempt to increase clients’ satisfaction. With the benefit of new technologies and new analysis models, today it is now possible to provide consumer behaviour analysis for brick and mortar shops.
September 10, 2016
Hackathon-Kings-College-KMLE

One week for combining visual and tactile sensations

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